RETURNS POLICY

Full 60 Day No Quibble Return

At Pure Reference we pride ourselves on the quality, workmanship and performance of any product that you buy from us. Our products are exclusively available online and enable us to provide an extremely high end product at comparatively competitive prices.

To give you total confidence, we offer a 60 Day No Quibble Money Back Guarantee which gives you plenty of time to test out our products in your own system.

Our return policy applies for any items that are in perfect condition, with all of the original packaging. Simply call us and we will arrange the details for you. For further information, please see our terms and conditions.

Lifetime Manufacturers Warranty

All Pure Reference products automatically come with a Lifetime Manufacturers Warranty against faults due to poor workmanship or part failure. All of our products are Quality Assured tested at every stage of production as well as safety tested to Portable Applicance Testing standard. Each item comes with certification where applicable.

To ensure that the Lifetime Guarantee is applicable we require the product to be fully registered, either via the website or via post.

Please note, all of our products are security integrity protected. If a product is tampered with then the warranty is automatically void.

Health and Safety

All Pure power cables are tested prior to despatch to Health and Safety Portable Applicance Testing Standards and have relevant testing details. They are also sealed for your safety. You should not attempt to tamper, open or modify any of our power cables in any manner. If you have a problem with a product simply consult us and we will solve your issue.

At Pure Reference we do not accept liability for any resulting injury or death due to the opening, modification, tampering or incorrect use of our products. For further information, please see our terms and conditions.